The first few days after the last Lootcrate arrival were filled with joy, laughter, and hilarious twitter posts as geeks everywhere realized they had been sent an oven mitt in the shape of the Infinity Gauntlet. That’s a fantastic collectible to get.
Then the next few days were filled with painful, painful burns.
You see, it turns out that everyone was in fact sent a novelty, decorative item made of polyester. An oven mitt that offered absolutely no protection whatsoever against anything you might encounter in an oven. If you put it on and tried to take out your delicious Silver Surfer cookies, you were going to burn the absolute crap out of your hand.There’s so many failures here it’s too hard to count. Why would anyone make an oven mitt that couldn’t be used as an oven mitt? Why would Lootcrate send it out without warning anyone that it was useless for its intended purpose? And why would anyone upon receiving the thin, obviously unprotective glove decide it was a good idea to use it?Anyway, if you’ve got a Lootcrate subscription and you got a glove, don’t use it to bake. And send it back to Lootcrate, they’re going to send you something else instead. This one will likely be a screen door for your submarine. Here’s the full text of their letter:
Loot Crate has recently been made aware of isolated incidents with the Infinity Gauntlet Oven Mitt (pictured above) from our May 2016 Power Box that we purchased for inclusion. Some Looters have complained that their oven mitt failed to resist oven temperature items during normal use.
Based on these reports, we believe it’s possible some of the oven mitts sent in your Loot Crates will not withstand the high temperatures stated in the Loot Crate magazine and may pose a safety hazard, including a risk of burns. Please IMMEDIATELY STOP USING THIS PRODUCT AND CAREFULLY SECURE IT FROM USE BY OTHERS.
Loot Crate will take appropriate steps to secure the Infinity Gauntlet Oven Mitts that were distributed on an urgent basis. Please store this product in a safe place until we can develop the appropriate return or disposal protocol.
Our sincere apologies for this inconvenience. Loot Crate stands behind the quality of the products we offer and will ensure that our Looters receive a replacement product of equal or greater value, or a sufficient refund.
We will be in touch soon with further instructions regarding the disposal or return of the Infinity Gauntlet Oven Mitt.
In the meantime, please contact Customer Support at https://help.lootcrate.com/hc/en-us/requests/new with any questions or concerns.
We Love You,
Team Loot Crate